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Contact Us
Account Disputes & Relief
Dispute Your Municipal Account charges
Dispute Process Requirements
Enter your total account Balance
Upload your municipal ID for formal verification
Sign our secure Online proxy Authorization letter
Expect a Formal resolution within 30-60 days
Name
Surname
Physical Address
Account Balance(R)
Email
Dispute Reason
Meter Reading Error
Illegal Connection Suspected
Incorrect Tariff Applied
Upload Statement:
Upload ID
Proceed To Proxy
Our 10% Service Fee:
R 0.00
This fee initiates the formal dispute and backpay request.
Dispute Process Requirements
Enter your total account Balance
Upload your municipal ID for formal verification
Sign our secure Online proxy Authorization letter
Expect a Formal resolution within 30-60 days
Our 10% Service Fee:
R 0.00
This fee initiates the formal dispute and backpay request.